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The Care Quality Commission
The Care Quality Commission
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  1. Home
  2. Guidance for providers
  3. Adult social care: information for providers
  4. How we monitor, inspect and regulate adult social care services

How we monitor, inspect and regulate adult social care services

Page last updated: 14 May 2024
Categories
Organisations we regulate

We are introducing a new approach to assessment. Find out how we are doing it in our new assessment framework, and learn more about how we assess local health and care systems.

Monitoring and information sharing

CQC Insight

Provider information return

Working with others

Fit and proper persons requirements


Inspection

When we will inspect

The inspection team

Types of inspection

How we inspect services

How we use remote technology to inspect home care (domiciliary care) services and extra care housing

Equality, diversity and human rights

Mental Capacity Act


After inspection

The inspection report

Factual accuracy check

Ratings

How we determine aggregated ratings

How we aggregate ratings using the rating principles

Requesting a rating review

Display of ratings

Enforcement

Special measures

Services repeatedly rated requires improvement

Complain about CQC


See also

Key lines of enquiry: what we look at when we inspect and monitor

Government regulations (including fundamental standards)

Download and print

How we monitor, inspect and regulate adult social care services (pdf, 447.11kB, English)
FAQs for meeting CQC's requirements of employment for Regulation 19 (pdf, 286.70kB, English)

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